FAQs
Frequently Asked Questions
| Where are your homes made? |
| We are proudly made in the USA! All of our homes and accessories are designed and built by us in the San Francisco, Bay Area of California. |
| Do you sell plans? |
| We do not, sorry. |
| I live out of state, can I order one of your animal homes? |
| Our Pacific Farmhouse is now available in all contiguous states west of the Rockies! This includes Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and Wyoming. All other homes are exclusively in California. |
| How long does it take to receive my new animal home? |
| Typically 2-4 weeks for Villa Series, 4-6 weeks for Chateau Series and 6+ for commissioned homes. Lead times vary based on time of year, size/scope of project, current demand and where you are located. We will notify you if there are any adjustments. |
| Do you offer delivery/installation? |
| Yes, all of our homes include White Glove Delivery- we assemble and install your new animal home in a prearranged location (chosen during request process) leaving it turn-key ready. Hassle free, so you can focus on moving in! Delivery and install time-frames vary based on location and design. Additional details upon request. |
| Do you stage your animal homes and if so, can we buy ours staged? |
| Yes! Just let us know you're interested when inquiring for yours! |
| I love one of the animal homes I saw on your website, can I buy it? |
| Our Limited Edition chicken coops and bunny hutches are the made-to-order designs we offer. All other animal homes are from our Archives- commissioned, one-of-a-kind designs for former clients. |
| Do you make your own doors and windows? |
| Yes! All of our doors and windows are designed and made by us (with the exception of glass windows). |
| What is "Choose Your Aura"? |
| Our Limited Edition Chateau and Villa Series each offer the unique ability to customize your home's aesthetic by choosing one of our Aura packages. These include a curated selection of: paint, roofing, flooring, hardware, and lighting. |